FAQ
Ordering
How can I order?
If you are ready to order, you simply need to click the ‘Order Now’ Tab that can be found at the top part of the page. We simply need your complete information to proceed with the order.
If the writer needs additional files, how can I upload those?
After you placed the order, you will select the simplest method for you to send additional requirements or materials. You can upload it on your customer profile page, send it through the live chat or just email it to our support team. Rest assured that your files will be forwarded to your assigned writers safely.
Can you make the research if I will not be able to give ant references?
Our writers can do the research as they have the access to online libraries. Even so, it would be advisable to provide us additional materials by uploading them so as time will not be wasted in research.
Is it possible for me to monitor the progress of my order?
Your personal profile on our site will regularly be updated regarding the progress of your order. In addition, you can always contact our support team and your assigned writer for quick update. Contact us through live chat, email or phone whenever you like.
Can my writer give me a draft of my paper?
Yes, your assigned writer can give you draft as per your request. Please ensure to mention it beforehand and include it in the order description. It can also be requested through the messaging system and though the support team.
How much time do you need before my order is completed?
On every order, we use realistic and honest method in meeting the deadline. We can finish the order depending on your request. It will depend on the selection you made like the level of quality and urgency. Because we are experienced in this field, we can guarantee to finish an order within 24 hours. Even so, it would be practical if you will place the order ahead of time. We will do our best to fulfill the order that you need on the specified time you selected.
How can I get the order?
You can get your order in two ways. Once it is ready, it can be downloaded from your customer profile on our site or it can directly be sent to your email.
Our Writers
Why do you have the best writers?
We select our writers carefully and meticulously. They undergo a selection process that is strict and only the best are able t o make it. In addition, their work are checked and monitored by our quality assurance team.
What is the assurance that your selected writer is the best one for my order?
We have hundreds of researchers, writers and editors. We are proud to say that the majority of them have master’s degree. They are not just serious with their field but also love what they are doing. They are the one who choose which order to work on and we will just approve it if they are perfect for it.
How do I talk to my writer?
Our system is constantly updating to serve you better. You can track your order, upload any materials required and talk to your writer 24/7. You can quickly communicate with your assigned writer by means of our messaging system.
Services
What services do you offer and where do you base the prices?
Customers can get research, writing, editing and proofreading assistance from us. We can help students of varying levels like Bachelor’s, Master’s and Doctorate degree. When you order, you can select from 10 levels of urgency and 3 levels of writer’s quality. We can finish a task in as fast as 3 hours and up to 10 days. As per the quality, we have standard, premium and platinum quality.
The price is higher if you select the highest level of quality with the quickest turnaround time. The lesser quality that you select with time to work on the task can mean lesser price. The total amount will depend on your selection. Rest assured that even the standard quality is selected; it does not mean poor grammar or less in quality.
Are you able to help me with essay, research paper, thesis or dissertation?
Considering that we have hundreds of writers waiting for your order, we can definitely assist on various levels of difficulties for your academic needs.
Security, Confidentiality and Guarantees
Are you always on-time on your orders?
We are committed in always delivering top notch papers promptly. As much as possible, we always strive to deliver the best customer service. However, we also want our customers’ to ensure that the order placed is complete and additional requirements are uploaded on time. This is to guarantee that there will be no delay while working on the paper.
Is my paper 100% free from plagiarism?
By using the latest software that can detect plagiarism, you have the assurance that your order original and written from scratch. We do not tolerate any plagiarism as any writer caught with such offense will be terminated right away.
What if I am not satisfied with the completed order?
We will ensure that your paper will be completed based on your requirements. For any amendments, we have a 24/7 online Support Team to attend to your needs. We also offer free and unlimited revision with 14 days after the completion date. When taking advantage of revision request, make sure that you have read and complied with the Terms and Conditions for revision.
Can I ask for discount?
For more information about the discount, please check Discount page. The page can give you more information if you are eligible for the discount and promo that we offer. By contacting our Support Team, you can also get more details about the discount.
What is your refund policy?
We offer 100% satisfaction to our clients. If you are not satisfied with the completed order, you can ask for revision within 7 days. For thesis and dissertations it is with 14 days to ask for revision. So long as it is not later than 3 days after order completion, you can ask for refund if you are not satisfied with the order.